Customer Satisfaction is something that we strive for everyday. Our goal is to make sure you receive the highest quality product on time, on or below budget, with your complete satisfaction.
Here is some recent feedback from one of our clients:
Dear Dave,
I wanted to share with you my thoughts on Cianbro. I have had the best fabrication experience with Cianbro that I have ever had in my 27 years in the industry.
Your personnel provide the best customer service I have ever heard of, and your firm has raised the bar for my expectations of all other fabricators. In addition, when tabulating a bid for unit rate steel, Cianbro clearly has an edge over the other fabricators without leaving money on the table.
In my experience fabricating with Cianbro, I view your firm as an oasis of quality in an otherwise dismal sea of poor business practices, schedule slippage, budget misperformance, misfabrications, bad book-keeping, plentiful backcharges and poor attention to detail. In my future work, I will do anything in my power to have Cianbro fabricate my structural steel.
Thank you and your team for all you have done for the Montour and Brunner projects, and I hope you and the Cianbro family prosper in your business endeavors.
Very truly yours,
Mike DiMercurio, P.E. Shaw Energy & Chemicals